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  1. What Is a Chatbot? – Forbes Advisor

    Feb 2, 2026 · A chatbot is software that can simulate conversation with a person over text or voice. It’s common for businesses to set up some kind of chatbot to help manage customer support.

  2. Chatbot - Wikipedia

    AI chatbots typically use fine-tuned large language models to generate text. A major area where chatbots have long been used is customer service and support, with various sorts of virtual …

  3. What Is a Chatbot? Definition, Types, and Examples - Coursera

    Oct 15, 2025 · Chatbots are computer programs that simulate human conversation. Read to learn more about the most common types and use cases of chatbots.

  4. What is a chatbot? | Microsoft Copilot

    What is a chatbot? A chatbot is an AI-powered software application that engages in human conversation in a natural way. Chatbots understand natural human language, simulate human conversation, and …

  5. What is a chatbot? - IBM

    A chatbot is a computer program that simulates conversation with human end users. It often uses NLP to parse inputs and generative AI to automate responses.

  6. What Are Chatbots? Types, Benefits & Examples Explained

    Nov 13, 2025 · What Is a Chatbot? Chatbots are artificial intelligence (AI) programs designed to simulate human conversation, helping users interact with technology more naturally.

  7. Chatbot | Definition, History, & Facts | Britannica

    Feb 5, 2026 · A chatbot is a computer program designed to have interactive or automated conversation with humans. Rudimentary chatbots were first developed in the mid-to-late 20th century and have …